May 3, 2016
Welcome to Episode 015! This one is a Muses Musings where we all chime in on a topic that is on our minds.
Today's topic is Annoying Sales Tactics and Practices
Random advice on things to do and not do...
- Be considerate/respectful. Do not walk into an establishment and demand/ask to talk to the owner and expect the owner is free to talk.
- Realize you are one of a million. Businesses and business owners get hit up from all types of company's wanting to have a few minutes (which never is a few minutes) to sell them something. Consider the business already has the service you are offering. Also know just because the business you are contacting may be new to you, it very well could be an established business that is not in need of insurance, credit card processing services and so on.
- If you want to meet a person to just catch up, do not start handing out brochures or other company material and start selling. You have to develop a relationship with a person first and then if they need your service or can recommend you to a friend, they will contact you.
- No means no. If a person rejects your offer bow out gracefully and ask if it is ok to still leave a business card incase the service may be needed at a later time. Talking over a rejection or add additional "but this or that" is rude and a sure way to get kicked out and never allowed back.
- Take the time to do some research on a business before you meet with them. If you already had the time to exchange business cards prior to meeting, take the time to learn about the business through looking over their website or Facebook page, learn who works in the company and what they do, etc.
- Be yourself. It is very refreshing to talk to a sales person who does not come across as a person who reads from a script, but has a genuine personality and does not come across as a hard seller. The best approach is to introduce yourself as someone who is new to the area or a new rep to the area and learning about the community and ask questions that pertain to that. Follow up with if you or know of someone looking for help with "xyz" here's my card and then leave.
- Know your audience. If you enter a business and know nothing about them, look around at the business when you step inside it - if it is a retail establishment notice what they offer and do not offer. The same goes for restaurants, those in the service industry, and so on. For example, if you are a sales rep that typically handles accounts with businesses of 20+ employees, a small mom and pop Main Street shop would not be a good lead.
Have a good annoying sales practice tale, or need advice on how to deal with sales reps who just don't take no for an answer, share it by commenting below. Also please leave a review on iTunes or Stitcher, this helps people find us and learn something new too!
Have a great week - The Muses!